How to improve your digital skills

Support provided by Business Gateway

What does this involve?

Digital skills don’t just let you engage with customers in the digital world. Reviewing internal processes from a ‘digital-first’ angle also allows you to realise efficiencies – whether by automating tasks to free up staff time or by reducing paper usage and minimising waste. With the right digital tools in place, and a workforce trained to use them, cost savings will follow.  
 
The DigitalBoost guide to digital upskilling features insights from Angela Prentner-Smith of digital transformation agency This is Milk. Read this free guide to discover the what, why and how of digital upskilling.
 
The guide explains 6 key elements of digital transformation:

  • customer insights
  • digital communication
  • end-to-end customer experience
  • continuous learning
  • peer-to-peer and reverse mentoring
  • microlearning

Am I eligible?

Yes, if you are thinking about starting, or already run, a business in Scotland.

What does this cost?

This is a free and impartial service.

How long does this take?

Set aside 5 minutes to see what digital upskilling could do for your business.

Important information

Encourage everyone in the business to engage in continuous learning. Nurturing a learning culture is key to a successful digital transformation – and to always staying a step ahead of the competition.  

Next steps

Visit the Business Gateway website to read their free online guide to digital skills. You could even access up to 21 hours of one-to-one expert support. 

Support provided by Business Gateway

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