Midlothian businesses can now access the Business Regulatory Support Service (BRSS) through the Business Gateway Midlothian service. This service provides businesses with a single point of contact for advice on regulations, from food safety and licensing to planning and building standards.

The BRSS includes access to and support from the following council services:

• Environmental Health
• Trading Standards
• Licensing
• Building Standards
• Planning
• Business Gateway/Economic Development

The aim of the service is to:

• provide reliable, transparent advice to help businesses comply with regulations
• provide advice appropriate to each business's circumstances
• provide clear advice that can be easily understood and implemented
• distinguish legal requirements from suggested good practice
• ensure that any verbal advice a business receives is confirmed in writing

The service is available to all businesses registered in Midlothian.

This is a free service.

Established Midlothian-based businesses, businesses looking to relocate to Midlothian, and those planning to start a business in Midlothian.

You can expect to get a response within the following times:

• initial contact with Business Gateway: response within 2 working days
• report compiled and referral by Business Gateway to relevant services: within 2 working days
• response and verbal advice provided by relevant services: contact within 2 working days
• written report by relevant services emailed to business: within 3 working days of contact by service

Visit the Locate in Midlothian website for more information and to access the support.