Coronavirus guidance for salons and close contact services

Support provided by Scottish Government

What does this involve?

The Scottish Government has published guidance for salons and close contact services to help them reopen and continue to operate safely during the coronavirus (COVID-19) pandemic. It includes a checklist (Word, 49kB) which can be downloaded and used as part of a risk assessment.

Close contact services include hairdressers, barber shops, beauty and nail bars, spa and wellness businesses, dress fitters and other businesses where close contact is required.

All close contact services (including mobile services) can reopen from Monday 26 April 2021.

The guidance includes information on:

  • which services can open in different protection levels
  • key mitigations, including ventilation, capacity, PPE and hygiene measures
  • risk assessments
  • supporting your workforce
  • best practice when working in the high risk zone
  • mobile close contact services
  • training and compliance
  • what counts as a shop
  • face coverings
  • physical distancing
  • Test and Protect contact tracing and collecting customer details
  • managing appointments and your physical premises, including equipment
  • additional resources and guidance

There is also a new section with guidance on carrying out treatments to the mouth or nose area and the safe use of PPE. From 31 May 2021, a client/customer may temporarily remove a face covering to receive a treatment to this area, as long as the person/practitioner providing the treatment is wearing appropriate protective equipment.

The checklist is in Word doc form. It is 8 pages long and covers the following: 

  • premises layout, including ventilation
  • physical distancing and signage
  • adapting services
  • staff and customer safety
  • hygiene and cleaning
  • customer and staff support

It also has a section for mobile close contact services, where practitioners work in a client/customer's own premises or home.

Am I eligible?



What does this cost?

This is a free service.

Who is this for?

All businesses/individuals providing close contact services in Scotland.

Examples include:

  • hairdressing and barber services
  • beauty and nail services (including make-up services)
  • hair removal services
  • tattoo, piercing and body modification services
  • fashion design, dress-fitting and tailoring services
  • indoor portrait photography and art services
  • massage therapies
  • complementary and alternative medicine services requiring physical contact or close physical proximity between persons, but not osteopathy and chiropractic services
  • spa and wellness services
  • other services or procedures which require physical contact or close physical proximity between a provider and a customer and are not ancillary to medical, health, or social care services

How long does this take?

It will take around an hour to read the full guidance.

The checklist is in Word doc form (49KB). It is 8 pages long and will take around 10 minutes to read.

Important information

Employers have a legal responsibility to conduct a workplace risk assessment. They must put in place measures to reduce the risk of transmission for all staff, customers/clients and others who may be at risk.

Employers also have important duties under equalities legislation, and should make reasonable adjustments to support workers with disabilities.

Next steps

Visit the Scottish Government website to read the full guidance and download the checklist (Word, 49KB).


Support provided by Scottish Government

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