Using and reviewing digital channels during coronavirus

Contents

  1. What does this involve?
  2. Am I eligible?
  3. What does this cost?
  4. Who is this for?
  5. How long does this take?
  6. Next steps

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What does this involve?

All businesses can use digital tools and channels at any time to respond quickly and communicate with customers, staff and suppliers. However, using and managing your digital channels is particularly important during the coronavirus (COVID-19) outbreak, when so much interaction is done remotely.

This short guide looks at immediate actions you can take to make the most of your digital communications. Sections include:

  • making a plan
  • writing a coronavirus statement
  • using all your digital channels
  • reviewing any scheduled content and ads

Am I eligible?

Yes – the information is for all businesses in Scotland.

What does this cost?

This is a free service.

Who is this for?

Any business based in Scotland.

How long does this take?

It takes six minutes to read the article on using and reviewing digital channels during the coronavirus crisis.

Next steps

Visit the Business Gateway website to read this guide.

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Support provided by Business Gateway

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