Staying connected with customers during the coronavirus pandemic - a 5-point plan

Support provided by Business Gateway

What does this involve?

If you’ve had to stop trading during the coronavirus (COVID-19) crisis due to restrictions, insufficient staff, supply shortages or any other reason - and you’re unable to trade remotely - you'll already have a lot to deal with, both practically and emotionally.

However, it’s important to prepare for the future. Even though you’re closed, it’s worth proactively maintaining a relationship with your customers so that you can bring them back quickly when you're able to trade again. Read this guide for some tips on how to use digital to stay in touch.

Am I eligible?

Yes – the information is for all businesses in Scotland.

What does this cost?

This is a free service.

Who is this for?

Any business based in Scotland.

How long does this take?

Allow 4 minutes to read the five-point plan to stay connected with customers during coronavirus.

Next steps

Visit the Business Gateway website to read this guide.

Support provided by Business Gateway

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