Managing your business reputation during the coronavirus crisis

Support provided by Business Gateway

What does this involve?

While there is a lot to consider - cash flow, HR, health and safety, contingency planning – don’t let communications fall by the wayside. In these circumstances, effective communication, internally and externally, is crucial in retaining confidence and loyalty of employees, suppliers and customers. Chapters include:

  • protect your employees and offer transparency
  • communicate regularly and clearly with your customers
  • monitor the 'tone' of the external environment and adapt your communications and messaging accordingly
  • look for and provide solutions to problems
  • keep an eye on the light at the end of the tunnel

Am I eligible?

Yes – the information is for all businesses in Scotland.

What does this cost?

This is a free service.

Who is this for?

Any business based in Scotland.

How long does this take?

Take 5 minutes to read the Business Gateway guide on managing your business reputation during the coronavirus.

Next steps

Visit the Business Gateway website to read this guide.

Support provided by Business Gateway

Help us improve

We appreciate your feedback but we cannot reply to questions submitted here. Use our contact form if you need a reply. Please don't include personal or financial information like your contact details, national insurance number or credit card details.