Keeping your customers up-to-date - a fortnightly checklist

Support provided by Business Gateway

What does this involve?

It’s easy to get distracted by the day-to-day running of your business, and not notice that your digital content is out of date - especially with the added challenges of the coronavirus (COVID-19) crisis.

To help you keep on top of your customer communications, you could set up a fortnightly recurring reminder and block out an hour or so to run through this checklist. This will help you quickly review and update your customer communications to reflect the latest Scottish Government guidance, as well as your own internal changes.

Am I eligible?

Yes – the information is for all businesses in Scotland.

What does this cost?

This is a free service.

Who is this for?

Any business based in Scotland.

How long does this take?

It takes 3 minutes to run through this checklist for keeping your customers up-to-date.

Next steps

Visit the Business Gateway website to read this article.

Support provided by Business Gateway

Help us improve findbusinesssupport.gov.scot

For example, something is incorrect, confusing or not working properly. Try to be as specific as possible. Don't include personal or financial information like your national insurance number or credit card details.