Digitise your business processes - intermediate level

Digital innovation can do more than give you an online presence – it can also transform your back office processes. Selecting the right back office system for your business will depend on what you want to do with it. Every back office system manages information in some way, but software can be targeted towards specific business challenges – whether it’s productivity software or customer relationship management software.  
 
Learn more about the options in the intermediate-level DigitalBoost guide on how to digitise your business processes. This free guide also examines risks and benefits to consider before introducing a new back office system.
 
Read the intermediate-level guide to find out about:

• understanding back office systems
• enterprise resource planning
• productivity software
• customer relationship management
• email and marketing software
• risks and benefits
• implementation
• developing a back office strategy
• glossary terms

Yes, if you are thinking about starting, or already run, a business in Scotland.

This is a free and impartial service.

Any business based in Scotland, at any stage in its life cycle.

As your business grows, think about putting in place a back office strategy. This can help to ensure that you review, replace and update software in line with both your changing business needs and the latest innovations.
 

Visit the Business Gateway website for intermediate-level advice on digitising business processes.