Join the VisitScotland Quality Assurance Scheme

Support provided by Visit Scotland

What does this involve?

The Quality Assurance Scheme is an internationally recognised star rated scheme which provides a benchmark and business improvement tool for your tourism business.

Once you have been graded by a Quality and Tourism Adviser (QTA), you can promote this award in your own marketing activity with a variety of signs and logos.

Am I eligible?

This is for tourism businesses in Scotland.

What does this cost?

Annual fees for the scheme vary depending on your business type and its size. They range from around £53 for a small hostel to around £1,427 for a large accommodation provider with 100 rooms.

Who is this for?

The Quality Assurance Scheme is for:

  • small serviced accommodation
  • hotels and exclusive use venues
  • camping and caravan parks
  • campus accommodation
  • hostels
  • caravan holiday homes
  • self-catering
  • serviced apartments
  • visitor attractions
  • activity providers
  • venues
  • tour operators

How long does this take?

After the QTA carries out their assessment they will give you instant feedback and advice. After the visit you will be sent a detailed report and additional advice as well as promotional materials. 

Important information

You can take a look at the VisitScotland website and check if you match the criteria for your type of business. Then you can be aware of what the advisers will be looking for when doing your grading. 

You can also download full descriptions of the schedule of conditions (PDF,706KB) for businesses participating in our Quality assurance Scheme. 

Next steps

Take a look at the VisitScotland website to discover all you need to know about the Quality Assurance Scheme

Support provided by Visit Scotland

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