Coronavirus guidance on rules for customers in retail and tourism and hospitality businesses

Support provided by Scottish Government

What does this involve?

Each area of Scotland has been assigned to a COVID protection level. Find out what you can and cannot do based on the local area that you live, work or travel in.

The Scottish Government has published guidance for retail, tourism and hospitality customers to highlight the changes they should expect when visiting these businesses during the coronavirus (COVID-19) pandemic.

The guidance lists and explains the safety measures which businesses should put in place and what they can ask customers to do to keep themselves and staff safe during their transactions.

To stay safe, to protect others and to save lives you should:

  • wear face coverings in enclosed spaces
  • avoid crowded places
  • clean hands and surfaces regularly
  • maintain two-metre social distancing
  • self-isolate and book a test if you develop coronavirus symptoms

Am I eligible?

Anyone can use this service.

What does this cost?

This is a free service.

Who is this for?

Customers of retail, tourism and hospitality businesses in Scotland and businesses who want to familiarise themselves with what is expected of customers.

Next steps

Visit the Scottish Government website for more information and to read the full guidance.

Support provided by Scottish Government

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