Coronavirus guidance on opening public and customer toilets

Support provided by Scottish Government

What does this involve?

Public toilets are defined as any toilets accessible to the public. The opening of public toilets carries with it a risk of transmission of coronavirus (COVID-19), given the low levels of natural light, lack of ventilation, many surfaces to touch and the purpose of a toilet. However, adequate sanitary facilities are necessary for many businesses to restart following the easing of lockdown restrictions.

The Scottish Government has published guidance on opening public and customer toilets during the coronavirus pandemic. It covers risk assessments for individual facilities, enhanced hygiene measures and other considerations to protect both customers and the staff responsible for cleaning and maintaining the toilets.

There is also advice on encouraging people using the facilities to practice physical distancing and good hand hygiene.

Am I eligible?

Anyone can use this service.

What does this cost?

This is a free service.

Who is this for?

Anyone responsible for providing and maintaining public or customer toilets in Scotland.

How long does this take?

You can read the guidance at your own pace.

Next steps

Visit the Scottish Government website for more information and to read the full guidance.

Support provided by Scottish Government

Help us improve

For example, something is incorrect, confusing or not working properly. Try to be as specific as possible. Don't include personal or financial information like your national insurance number or credit card details.