Coronavirus guidance for the financial services sector

Support provided by Scottish Government

What does this involve?

The Scottish Government has published guidance for the financial services sector in Scotland on re-opening safely during the coronavirus (COVID-19) outbreak.

Topics include:

  • assessing risk - involving the workforce in a risk-based approach to a safer workplace
  • workforce planning - supporting those who should come to work, and those who should not
  • operational guide and checklist - changing the workplace environment to protect your workforce, including advice on hygiene measures and physical distancing
  • deliveries, distribution and visitors - protecting your workforce and those who come on-site
  • training and compliance
  • other relevant guidance

While the financial services sector has continued to operate and provide essential services to businesses and consumers throughout the pandemic, and some sites and facilities remain open to essential/critical staff, a wider return to fully operating offices is not expected before 11 September 2020 under Phase 3 of the Scottish Government’s COVID-19 Route Map.

In Phase 3, those who are able to work remotely should continue to do so. However, non-essential indoor offices will be able to open once relevant guidance is agreed, including contact centres with physical distancing measures in place.

In the meantime, companies should use this guidance in collaboration with trade union or employee representatives to develop workplace-specific plans for a managed transition away from current restrictions. Measures should be put in place and tested where possible, but not implemented until the government indicates it is safe to do so.

Am I eligible?

Anyone can use this service.

What does this cost?

This is a free service.

Who is this for?

Anyone who works in the financial services sector in Scotland.

How long does this take?

You can read the guidance at your own pace.

Important information

This guidance came into effect on 7 August 2020 and extends until further notice. It will be reviewed every three weeks in line with the regular review of lockdown requirements. Please ensure you use the latest version.

It is essential that each workplace undertakes a robust and ongoing risk assessment with full input from trade union or employee safety representatives, and to keep all risk mitigation measures under regular review so that workplaces continue to feel, and be, safe.

This guidance does not supersede any legal obligations relating to health and safety, employment or equalities. It is important that as a business or an employer you continue to comply with your existing obligations, including those relating to individuals with protected characteristics. It contains non-statutory guidance to consider when complying with these existing obligations.

When considering how to apply this guidance, take into account agency workers, contractors and staff on zero hours contracts, as well as your employees.

This is provided as guidance only and does not amount to legal advice. You may wish to seek your own advice to ensure compliance with all legal requirements.

Next steps

Visit the Scottish Government website for more information and to read the full guidance.

Support provided by Scottish Government

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