Coronavirus guidance for safer workplaces

Support provided by Scottish Government

What does this involve?

The Scottish Government has produced sector-specific guidance to help businesses operate safely during the coronavirus (COVID-19) pandemic. However, some workplaces, such as general offices, might not fit into a specific sector. This guidance provides advice for these workplaces on how they can reopen or continue to operate safely.

The guidance includes information on: 

  • the current situation and legal requirements in Scotland
  • training and compliance
  • risk assessment
  • workforce planning and support
  • work cohorts
  • daily operation
  • deliveries, distribution and site visitors
  • door-to-door services, home deliveries and collection
  • work in other people's homes
  • additional guidance and resources

It also has an operational guide and checklist. 

Tradespeople providing services in other people's homes

In areas in levels 0 to 3, you can carry out work in someone else’s home. However, work should be done in a way that limits the risk of transmission of the virus. This includes physical distancing, wearing face coverings and any other appropriate controls as set out in the guidance.

For areas in Level 4, work for the purpose of the upkeep, maintenance or functioning of someone else’s home should only be carried out where it is essential.

A tradesperson includes all in-home workers, such as:

  • utility engineers
  • domestic cleaners
  • furniture delivery
  • furniture installations

Essential work includes, but is not limited to:

  • utility engineers and telecoms work (such as electricity, gas, solid fuel, water or broadband) for the purpose of safety checks, repairs, maintenance and installations which cannot be delayed
  • urgent repairs and maintenance - time-critical repairs and maintenance that threaten the household's health and safety
  • delivery, installation and repair of key household furniture and appliances, such as washing machine, refrigerator or cooker
  • pest control
  • provision of informal childcare (such as childcare provided by family members) and formal childcare (that is, childcare provided by a registered childminder) for anyone employed in essential or permitted services
  • provision of health, medical and veterinary care to household occupants, including animals, to address a current health or welfare issue or prevent one from occurring
  • services in support of a home move
  • domestic cleaning services to provide a clean and safe living environment for vulnerable people, such as those living with a disability, who are unable to clean their own home

When carrying out essential work in someone’s house, tradespeople should stay 2 metres apart from the people who live there, wear a face covering and follow good hand and respiratory hygiene.

Across all levels tradespeople should check with the customers/client to ensure the household is not self-isolating. Tradespeople should not enter a home if any of its occupants are self-isolating, or if they themselves show symptoms of COVID or have been asked to self-isolate.

What does this cost?

This is a free service. 

Who is this for?

Workplaces that do not fall under any sector-specific guidance.

How long does this take?

It will take around one hour to read the full guidance.

Next steps

Visit the Scottish Government website for more information and to read the full guidance.

Support provided by Scottish Government

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