Coronavirus guidance for safer workplaces

Support provided by Scottish Government

What does this involve?

The Scottish Government has produced sector guidance to ensure workplaces are safe. However, some organisations might not fit into a specific sector, such as general offices. This guidance sets out the expectations for safe working or reopening. 

This guidance contains information on: 

  • training and compliance
  • risk assessment
  • workforce planning and support
  • deliveries, distribution and site visitors

It also has an operational guide and checklist. 

Tradespeople providing services in other peoples homes

Tradespeople can continue to work in other people’s homes but should be limited to the provision of essential or permitted goods and services at Level 4

Work should be carried out in line with the returning to work safely guidance and importantly, provided the tradesperson is well and is not showing coronavirus symptoms or is required to self-isolate.

Across all Levels tradespeople should check with the customers / client to ensure the household is not self-isolating. Tradespeople should not enter the home if any of its occupants are self-isolating, to break the chain of transmission.

A tradesperson includes all in-home workers such as:

  • utility engineers
  • domestic cleaners
  • furniture delivery
  • furniture installations

Essential goods and services are those that fundamentally sustain and safeguard households. This includes (the list is not exhaustive):

  • utility engineers and telecoms workers (e.g electricity, gas, water, broadband) for the purpose of safety checks, repairs, maintenance and installations
  • urgent repairs and maintenance - time critical repairs and maintenance that threaten the households health and safety
  • delivery, installation and repair of key household furniture and appliances such as washing machine, refrigerator, cooker etc
  • provision of informal childcare (e.g childcare provided by family members) and formal childcare (e.g childcare provided by a registered childminder) for anyone employed in essential or permitted services (please refer to next question)
  • provision of health, medical and veterinary care to household occupants including animals i.e to prevent a health or welfare issue arising or address a current health or welfare issue
  • services in support of a home move

Stay at Home regulations

Under these regulations, tradespeople should only go into a house to carry out or deliver essential work or services, for example:

  • to carry out utility (electricity, gas, water, telephone, broadband) safety checks, repairs, maintenance and installations
  • to carry out repairs and maintenance that would otherwise threaten the household’s health and safety
  • to deliver goods or shopping, where essential
  • to deliver, install or repair key household furniture and appliances such as washing machines, fridges and cookers
  • to support a home move, for example furniture removal
  • domestic cleaner providing services in support of a clean and safe living environment for people in vulnerable circumstance, living with a disability or otherwise unable to clean their own home

When carrying out essential work in someone’s house, tradespeople should stay 2 metres apart from the people who live there, wear a face covering and follow good hand and respiratory hygiene.

Under Stay at Home regulations, domestic cleaners can only enter the house of a person who is unable to clean for themselves, for example, to clean the home of a person with disabilities.

Mobile Close Contact Services

Mobile hairdressing and barbering can resume with enhanced hygiene measures in Levels 0-3

Mobile hairdressers and barbers are not permitted to resume in Level 4 or lockdown.

All other mobile close contact services, such as massage therapy and complementary alternative medicine providers are permitted in levels 0 – 1 but are not able to operate in Levels 2 - 4 or lockdown.

What does this cost?

This is a free service. 

Who is this for?

Organisations that do not fall within the sectors that are currently published.

How long does this take?

It will take around 55 minutes to read the full guidance.

Next steps

Visit the Scottish Government website for more information and to read the full guidance.

Support provided by Scottish Government

Help us improve findbusinesssupport.gov.scot

We appreciate your feedback but we cannot reply to questions submitted here. Use our contact form if you need a reply. Please don't include personal or financial information like your contact details, national insurance number or credit card details.