Coronavirus guidance for private landlords and letting agents

What does this involve?

The Scottish Government has published guidance for private landlords and letting agents in Scotland around issues that may arise in the private rented sector during the coronavirus (COVID-19) crisis.

It signposts landlords and letting agents to relevant official guidance and provides advice on industry-related topics. These include:

  • Supporting tenants who are in financial difficulty or who are struggling to pay their rent
  • Financial support for landlords
  • Charging rent during the outbreak
  • Evicting a tenant or ending a tenancy
  • Opening a letting agency or landlord’s office to the public
  • Conducting viewings or moves during the pandemic
  • Rules for homes of multiple occupancy (HMO)
  • Repairs, maintenance or health and safety inspections to a property

Am I eligible?

Anyone can use this service.

What does this cost?

This is a free service.

Who is this for?

Landlords or letting agents working in the private rented sector in Scotland.

How long does this take?

It will take about 20 minutes to read this guidance. 

Important information

Read specific advice on all home moves in the rented sector which includes the following:

  • viewings should not be conducted in properties where tenants are showing symptoms or self-isolating. If tenants are at high clinical risk from COVID-19, they should not be compelled to allow viewings to take place in the property.
  • landlords and agents and should ask whether any member of a tenant’s household is showing symptoms, or has been asked to self-isolate, or is at high clinical risk before going ahead with any visits to properties. Appointment systems should be used for tenants visiting offices and when conducting viewings. Virtual viewings should be carried out where possible, with physical viewings only where there is no other alternative.
  • landlords and agents must give tenants appropriate notice before visiting the property and should not enter the property without the tenant’s consent, except in an emergency. Any visits to a property must be made in accordance with the Scottish Government guidelines on physical distancing.
  • where possible, repairs, gas and electrical safety checks and energy performance assessments should be conducted in the period between a property being vacated and a new tenant moving in

Next steps

Visit the Scottish Government website for more information and to read the full guidance.

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